For UK highway authorities

Permits, clashes and road closure orders on one map of your network

Fingerpost is where a highway authority’s street works and traffic regulation teams do their day’s work. Permit applications arrive from Street Manager and are checked for clashes as they come in. Traffic orders go from first draft to D-TRO with the legal checks shown on the way, and residents read the same works on your own roadworks site.

The Fingerpost map with works, orders and events across a countyThe Fingerpost map with works, orders and events across a county
The Fingerpost field app on a phone, listing works near the inspectorThe Fingerpost field app on a phone, listing works near the inspector
9roles, from coordinator to bus operator
13map layers officers switch on and off
5kinds of traffic order
7open data feeds for other services

Every week

The situations Fingerpost is built for

A utility wants to dig up the high street the week of the Christmas market

The permit application is checked against the market as it arrives from Street Manager. The clash is on the coordinator’s Today queue before anyone opens the application.

A wall is unsafe and the road has to close by Friday

A temporary notice under section 14(2) needs no consultation. Fingerpost writes the notice and the letters to the police and fire service from the order, and puts the closure on the public map.

A promoter’s works should have finished on Tuesday

The works appear on the overrunning watch list. The enforcement view shows the section 74 charge so far and any fixed penalty notices on the permit.

A resident asks why their road is shut

Your public roadworks site shows the closure, the reason, the dates and the diversion. Residents can sign up for email alerts about their street.

The map

Your whole network on one map

Works, traffic orders, events, incidents and section 58 restrictions sit on a map of your area. Officers switch its thirteen layers on as they need them, and most tasks start with a click on a road.

Fingerpost: Your whole network on one mapFingerpost: Your whole network on one map

Today

A queue that says why each item is on it

Applications close to their deadline, new clashes, overrunning works and orders waiting for approval, ranked for the officer who has to act on them.

Fingerpost: A queue that says why each item is on itFingerpost: A queue that says why each item is on it

Permits

The permit, its clashes and its history together

Conditions, clashes, restrictions, inspections, files and correspondence sit on tabs of the same record. The decision and its conditions go back to Street Manager from here.

Fingerpost: The permit, its clashes and its history togetherFingerpost: The permit, its clashes and its history together

Traffic orders

From draft to D-TRO in one record

The officer draws the extents on the map. Consultation and objections, the manager’s approval, the statutory notices and publication to D-TRO follow on the order’s own timeline.

Fingerpost: From draft to D-TRO in one recordFingerpost: From draft to D-TRO in one record

Planning

Next month’s work, laid out by officer

The planner lays out inspections and order deadlines by officer and date on a Gantt chart. The dates it proposes are suggestions and change no record.

Fingerpost: Next month’s work, laid out by officerFingerpost: Next month’s work, laid out by officer

Reporting

The permit scheme’s figures without a spreadsheet

Dashboards for managers, the permit scheme KPIs, and reports that arrive by email on the schedule you set.

Fingerpost: The permit scheme’s figures without a spreadsheetFingerpost: The permit scheme’s figures without a spreadsheet

The feature set

Everything the street works and traffic teams use

Permits and street works

Permit applications arrive from Street Manager and are decided in Fingerpost. The decision, its conditions and any request for changes go back to Street Manager.

7 features

Clashes and coordination

Fingerpost checks each new permit, order, event and incident against everything else on the network and lists the clashes for a coordinator to resolve.

7 features

Traffic regulation orders

Officers draft temporary, experimental and permanent orders with the legal checks shown as they write. Each order goes through consultation, approval, notices and publication in one record.

8 features

D-TRO publication

Made orders are published to the Department for Transport’s D-TRO service in its 4.0.0 data model, checked against DfT’s published schema before they are sent.

2 features

Network map and data

One map of your network with works, orders, events, incidents and assets on it. Officers start most tasks from the map.

7 features

Field app for inspectors

Inspectors use Fingerpost on a phone. Works starts and stops, notes and photos recorded without a signal are sent when the phone is back online.

6 features

Enforcement

Enforcement officers see breaches as they happen and issue fixed penalty notices from the permit they relate to.

3 features

Cases and correspondence

Enquiries, emails and applications from residents and businesses land in Fingerpost and are linked to the works or order they are about.

4 features

Public information

Your own roadworks site, with no sign-in, shows the same works and closures your officers see, in plain language.

6 features

Open data feeds

Journey planners, sat-nav services and traffic data services read your works from Fingerpost’s public feeds.

5 features

Reporting and audit

Managers get dashboards and the permit scheme’s own measures. Everything an officer, a workflow or the Street Manager connector does is in the audit trail.

5 features

Administration

Your system administrator manages accounts, fees and map layers without touching any works or order.

5 features

Public information

A roadworks site residents can read

Your public site shows the works and closures your officers see, written for residents. It has a map, a page for each closure with its diversion, consultations open for comment, and email alerts for a street.

The same works go out in the formats other services read:

  • DATEX II v3
  • WZDx 4.2
  • Waze CIFS
  • UTMC
  • GeoJSON
  • iCalendar
  • OGC API – Features
  • D-TRO 4.0.0
The public roadworks map for residentsThe public roadworks map for residents

Built to be checked

Records an auditor can follow

An audit trail nobody edits

Actions by officers, workflows and the Street Manager connector are written to the audit trail with who, when and why. Entries cannot be edited or deleted.

Separation of duties

The officer who writes a traffic order cannot approve it. The system administrator’s role holds no permission that changes works or orders.

Notices you can prove

Each statutory notice carries a SHA-256 hash on the order’s Notices tab. A printed copy can be matched against it.

Calls to Street Manager on the record

The connector monitor keeps every request to and answer from Street Manager for review.

How Fingerpost handles access and records

Questions

Common questions

Does Fingerpost replace Street Manager?

Street Manager stays the national register of street works. Fingerpost reads permit applications and updates from it and sends your decisions back to it. Your officers do their work in Fingerpost alone.

Which traffic orders does it handle?

Temporary orders, temporary notices, special event orders, experimental orders and permanent orders. Each kind has its own steps and legal checks, from the first draft to publication on D-TRO.

Can we bring in the orders we made before?

Permanent and experimental orders made before Fingerpost load from CSV, GeoJSON or D-TRO files. Fingerpost checks the file first and creates nothing until an officer confirms.

Does the field app work without a signal?

Inspectors can serve starts and stops, write notes and take photos with no signal. When the phone is back online Fingerpost sends them, and a start sent twice is recorded once. The base map of your area can be downloaded to the phone as well.

How do our officers sign in?

With their Microsoft work accounts, through RODMENA ID. Each officer has one of nine roles, and what they can see and change follows the role.

Can we use our own map layers?

Your system administrator adds layers from WMS, WFS, GeoJSON, ArcGIS REST or XYZ tile services. Officers switch them on beside the thirteen built-in layers.

Is the public site accessible?

It aims to meet WCAG 2.2 at level AA. Its accessibility statement lists what does not meet it yet, such as parts of the map for keyboard and screen reader users.

Who can see what an officer did?

The audit trail records who did what, when and why, whether the action came from an officer, a workflow or the Street Manager connector. Entries cannot be edited or deleted.

See Fingerpost with your own network

We show Fingerpost on a map of your own area and work through cases like the ones your teams handle. Write to us to arrange a time.

Book a demonstration